Friday, 16 November 2012

How to improve your business with inbound marketing

When running an ecommerce store, getting customers to become aware of your store is the hardest part. Many people, when they set up an ecommerce store, think they can just set it up and leave it there for people to visit without them having to do anything. Sadly, this is far from the truth.

We at eSellution tell our customers that having an ecommerce store is like having a bricks and mortar store that is miles away from the high street, down a small darkened street that no one ever goes down. If no one knows your store is there, no one is going to visit. One of the ways to increase public knowledge of your store is through inbound marketing.

Inbound marketing allows you to not only increase traffic, but also turn these initial visitors into strong sales leads. Depending on the size of your business there are a number of different things you can do to help improve traffic to your store.

Search Engine Optimisation

The bread and butter of all websites and something which is a must if you are to achieve the levels of traffic that you will need in order to be successful. However, depending on your budget, there are varying levels of SEO that you can undertake. If you don't have much to spend on SEO, the basics you can look to cover are to make sure your products and your pages are all optimised to provide the best search engine results. This includes:

  • Ensure all of your titles have keywords included that a user will search for. Generally you want your keywords to be within the first few words of the product title as these are what a user will search for. The closer your product title matches a users search engine query, the higher up the search results your product is going to be ranked and the more traffic your website will achieve.
  • Place meta tags on your products and your categories. Just like optimising your product titles, you need to place all of the meta keywords and phrases that are to do with your business and the individual products you have on sale. This should be very straightforward to do no matter what ecommerce software you are using. When selecting keywords, you want to choose words and phrases that has had the most search engine queries in the last month. You can find this out either by using a keyword tool such as the free one provided by Google or simply by typing a keyword into the search engine search bar and looking at the related search phrases that are popular with users.
  • Place keywords related to your business through your page content and in your page titles. When Google crawls across various websites, they pick up keywords in order to relate those keywords to a particular search engine query. For example, if you sell womens clothes, you should have keywords such as womens clothing, womens dresses, etc. That way, when a user enters one of these keywords or phrases into a search engine, your page will be shown as a result.
Even after you have made all of these changes to your site you need to be patient. In order for your pages to be ranked by a search engine such as Google, you need to have those pages crawled by search engine spiders in order to pick up all of the keywords and phrases to do with your site and then have them indexed within the search engine. It usually takes between 4 and 6 weeks before you begin seeing results in search engine queries. 


Following on from carrying out SEO for your business, a blog is a great tool for not only increasing your search engine ranking through backlinks, but also drawing in an audience and then converting them into customers. When creating content for your blog, you should look to write about anything to do your ecommerce store. Users will then visit your article in order to read about that particular subject. You can then place links on the page giving these readers information about how they can access some of the products you have on sale. While not all of these users will visit your online store, you will get a few who will take a look at the products you have on sale.

In terms of backlinks within your articles, you should place hyperlinks on keywords in your article to pages on your site that relate to that particular page. For example, if you wrong womens dress in your article, you may create a backlink from those keywords to the page on your store that has the womens dresses you have on sale. 

Social Media

As we have stated in the past, social media is the best tool to allow you to regularly engage with your customers and other followers. To ensure you help them create an active interest in your business which results in them visiting your store and possibly making a purchase you need to:

  • Post content on a regular basis including links to your ecommerce store
  • Answer any questions your followers may have
  • Post images of various products you have for sale
  • Tell your followers about any promotions you are running
  • Make each of the users you engage with feel valued, building up that initial relationship that will hopefully develop into them becoming a customer.

Pay Per Click

Pay Per Click is a marketing tool that some businesses use to help drive traffic to your store and increase your overall conversion rate. It works by having adverts about your business appearing on search engine queries to do with specific keywords that are related to your business. In order to have your advert appear, you must bid on these keywords, the higher you bid, the higher up the search results page your advert will appear. If a user is interested in your advert, they can then click on it and be taken directly to your site. Based on the price you have bid, you will then pay Google or whatever provider you are using for the cost of the click. You can also set a limit for how much you want to spend each day. For example, you may only want to spend a total of £10 a day with a cost per click on 50p. Once your ad has achieved 20 clicks for the day, the advert will be disabled from the search engine until the next day The benefit of this is that you know the people who are adverts are appearing to will have an interest in the products you have on offer as they have searched for keywords related to it. 

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