Friday, 2 November 2012
The importance of retargeting this Christmas
Monday, 29 October 2012
An alternative to eBay Gallery Plus that will save you money
So what's the alternative?
Wednesday, 24 October 2012
Ecommerce success starts with the basics
Tuesday, 23 October 2012
A detailed guide to increasing your Christmas sales
- Change your website layout - You might want to think about changing your website design so that it is more geared towards a Winter theme. This will not only get visiting customers in the Christmas spirit, it will let them know that you have a Winter line available for them to purchase. While you may not have a substantial amount to spend in redesigning your ecommerce store, you could use some free ecommerce and eBay templates, such as those we provide here at eSellution. Just remember to change your design back to the old version once the festive period is over. However, if creating a whole new Christmas themed website is just too much effort and too costly, you can just simply look to create a Christmas themed landing page which gives users all the information about any special festive promotions and offers you are running, then redirecting them to your current store.
- Free delivery - Offering customers free delivery is a great way to provide them with an incentive to purchase from your store. You could offer free delivery on all sales or on total orders over a particular amount, the decision is entirely up to you. Although this would cost you more in terms of having to pay for the shipping yourself, the extra orders the promotion would bring in would make it a profitable endeavour.
- Delivery guaranteed before Xmas - When a customer purchases a product from you over the Winter months, 99.9% of the time they are going to want it in time for Christmas Day. If you can't guarantee delivery before Christmas, the likelihood is that the customer isn't going to be interested in purchasing from you. When a customer visits your website, if you can offer guaranteed delivery before Christmas you should state it. You should also state what the cut off date is in terms of when a customer must make a purchase to guarantee delivery before Christmas.
- Christmas discounts - Just like free delivery, offering discounts on specific products allows you to entice customers to your store. You may decide to add a discount to your most popular products or add it to products that have not sold so well in an attempt to boost sales. Shoppers love a bargain and no matter what products are part of this discounted offer, you will see a traffic and sales increase as a result.
- Festive advertisements - You know you now have your Christmas range in stock, customers visiting your store know it, but what about everyone else? To keep users up to date with what's going on in your store, you should create some banners, send out emails and post content on your social media pages to give people all the information they require to bring them to your store in order to make a purchase.
- Generous social media offers - Anyone who follows your social media pages are doing so to keep up with any new products, offers or discounts you are currently running. Look to use this to your advantage by rewarding people who are following you and also enticing new users to also follow you. You can do this by placing a discount code on to one of your social media pages which followers can then use when making a purchase from your store. This code could be a free novelty gift, a discount off particular products, free shipping or anything else you wish to add to a service through your ecommerce software. Thus encourages people to visit your site and make a purchase, as well as encouraging new users to follow your social media page in order to find out what this discount code is.
- Returns Policy - While there is nothing wrong with the quality of your products on sale, as some of these products are bought for people as gifts, you may find that people who receive the gift simply don't like what they have been given or want to exchange it for something else. Having a good returns policy in place will allow people to exchange products for an alternative or get money back in terms of store credit. While this is an inconvenience to you, being flexible for your customers making their experience much more pleasurable and making it more likely that they will return again to make a purchase.
- Monitor competitors - With so many different stores all looking to increase their Christmas sales, you should look at what your competitors are doing in terms of what products they are offering and any promotions they might be running. Keeping an eye of what they are doing, allows you to alter your own store so that what you offer is more enticing that your rivals, ensuring that customers decide to purchase from you and not from them.
- Get your stock levels right - As a busy Christmas period will bring about an increase in traffic and sales, the last thing you want to do is miss out on many of these sales because you haven't got your stock levels right. While for most of the year you should look to make sure you don't have too much left over stock, Christmas is the time of year where you can look to over stock slightly to ensure that you have enough products to complete all orders. If after Christmas has passed you have left over stock, you simply run a New Year sale to help get rid of the leftovers.
- Draft in help - More orders means more work for you in being able to process these orders and get them shipped out to customers in time for Christmas. If you run your business on your own, you may have difficulty managing this influx of orders. To help get through the busy period, you can look to draft in some friends or family to give you a helping hand to complete all of your orders and get them all sent out.
- Christmas orientated stock - Novelty Christmas stock allows you to take advantage of those hardcore Christmas buyers. This could include small stocking fillers as presents, wrapping paper, Christmas trees and many other items. Unlike stock control for other products in your store, you don't want to over stock these novelty items. While you can still sell these at a discounted price after Xmas, the price you would need to reduce them to in order to actually get the sales would provide very little profit on top of your costs.
- Offer a gift wrapping service - As the majority of customers will be buying these items as presents, one of the packing services you could offer is a gift wrapping service. This would involve you wrapping it in stylish wrapping paper and possibly placing a bow or customer message on the gift. This is a little extra revenue stream for you as it will only take a short amount of time to gift wrap each product and you can charge an added fee for it.
Thursday, 6 September 2012
How to get a free ecommerce store
- Selling across multiple channels - We give you an eBay store, Facebook store and mobile store all integrated with your online ecommerce store. What this does is provides you with more places to sell your products which will more importantly result in more sales.
- Choose from a wide range of templates - When selling online, especially with eBay, having your store stand out from the rest is going to help increase traffic to your store and create your own identity. eSellution's ecommerce software provides you with a wide range of ecommerce and eBay templates to choose from, allowing your store to stand head and shoulders above your rivals. No matter what items your online store sells, there are a number of templates that relate to it perfectly.
- Synchronise your stock - When selling your products, it can often be difficult to keep track of how many products have been sold and how many you have remaining. This can often result in you overselling a product, which will not only mean that you miss out on any sales until you get more stock, but it will also damage the public perception of your store. eSellution's stock synchronisation software monitors your stock levels across all of your different selling platforms. When a product is sold on one platform, it instantly updates your total stock levels across all other platforms, making overselling a thing of the past.
- List your products in seconds - One of the main problems some store owners have with the various ecommerce software available today, is the difficulty they have in using the interface. We at eSellution have looked to simplify our dashboard, making it easy for anyone to use, no matter what your HTML or coding experience may be. Even if you have never used an online interface before, you will be able to pick it up easily, allowing you to list your products on your store in a matter of seconds. The sooner you are able to get your products up where your customer can see them, the sooner you are going to start making sales.
- Friendly support - If you are setting up an online store for the first time, you may find the whole experience rather daunting. We at eSellution are available via phone or email to provide you with any help, advice or assistance you may need when using our ecommerce software.
Friday, 3 August 2012
eBay Store Owner's Guide to Success
Stay Ahead of the Curve
Quality Service, Quality Products
Keep Track of Your Competitors
Engage With Your Customers
Thursday, 19 May 2011
How A Memorable Slogan Can Change The Perspective Of Your Business With Its Customers
Businesses everywhere are aware of the vital importance that a slogan adds to the branding of their organisation, as it plays a critical role when creating the overall image of the business helping it cement itself into the psyche of customers and shoppers alike. When creating an eBay Store it is equally as significant and beneficial to your over representation to create and have a lasting slogan that is easy, quick and noticeable.
One must never underestimate the sheer volume of sellers on eBay, and along side creating a memorable logo, eBay templates and ensuring maximum potential through unique products and customer service, a slogan will only ever act as a great motivator when trying to reach full selling potential.
A slogan naturally must contain a few words of impact, something memorable, a punch line as per say that many will remember. Nike's "just do it" is a perfect example, you are basically trying to express what your brand is all about and what it stands for in one simple, concise tagline.
One must understand the difficulties of trying to create a great slogan; companies are forever changing their slogans with new improved ones. A good well designed logo put together with a great slogan can work wonders as an advertising element all on their own, creating a marketing business strategy for success.
Your online business whether that is an ecommerce website or an eBay store, will have been created with the overall concept of the site or eBay templates taken into consideration, colours, product placement, design everything will have been meticulously planned, therefore to bring everything together your brand name, logo and slogan must encompass everything you want to say about your business identity projecting it in a positive light. This will not only strengthen your chances of success but will also help create a total brand image that is easily recognisable, easily referenced and encouraged to grow.
Here are some key points to creating a memorable Slogan –
- The Brand - Understand what it is you would like your customers to know about you, your business and your products. What is the ethos behind your eBay store, why did you create it, and what do you want it to project? How do you want it to be remembered?
- Creativity – It is by no means of surprise that we say people today have very short attention spans, therefore by creating slogan that is extremely catchy and that forces its way into viewers minds it will only ever improve the chances of success. Action verbs are a great way to call attention and give your tagline the impact it requires.
- Benefit – Express the benefits of your product through your slogan, by ensuring it induces your brand uniqueness, and how your service will deliver a different but great experience.
- Short and Precise – keep it simple, a tagline is just that. It expresses your views and ambitions in 3 -7 words.
- Believe in it – Trust in your slogan and give it time to develop and create its own identity, don't fall into the trap of consistently changing your tagline as a quick fix.
Monday, 16 May 2011
The Importance Of High Quality Images To A Successful eBay Store
If you are a business looking to sell products online, it is a proven fact that clear, high quality images will massively improve the chances of selling your products. Whether this is through your ecommerce store or eBay store images will greatly enhance your products by adding a visual element to them, portraying the product more accurately improving the customer's appreciation of the product they are viewing or looking to purchase by highlighting features that might have otherwise been lost in translation. High quality images also improve the overall appeal of your store, ensuring that your eBay design and eBay template are not hindered and maximising your stores full potential.
Providing the customer with an enhanced shopping experience should logically be every eBay stores number one priority, this is simply due to the common fact that a happy customer is not only a buying customer but also one that will most likely return again and again.
Therefore providing them with a multitude of images and options when they are browsing your eBay template or eBay design for products with detailed pictures of the items they are looking at, will enable them to distinguish all the features of the product and allow them to get a better feel for the product itself and enhancing the products appeal. Creating and enhancing every possibility you have of a successful sale. It will also more importantly create a superior viewing and browsing experience.
With this in mind there are some tips for optimising your eBay images:
- Cameras with Macro Setting – this will allow you to take close up pictures of products that are small and detailed, ensuring no image blur.
- Tripod – this will aid with stability, guaranteeing a better shot of the product, eliminating the shake.
- High Resolution Shot – ensure you have the ability to enlarge and zoom images, by taking them in high resolution, eBay require a minimum of 1000 pixels length to allow this feature.
- Lighting – this is key to any successful shot, use the white balance in order to help you when trying to take accurate colour shots.
- Multiple angle shots – this will allow you to explain the product better, pointing out details and textures or flaws that may exist with the product, highlighting its best features or ensuring that the customer is aware of any problems with the product itself.
- Photo editing software – this can aid you by allowing you to edit images and applying any touches that may need adding.
Done correctly this will only ever aid the success of your eBay store , and ensure a harmonised synchronicity between you eBay template or eBay design and your images, maximising and enhancing the customers experience and ensuring maximum potential is reached.
Friday, 6 May 2011
The Benefits Of Using A Professionally Built eBay Store Design
For many looking to take the next step on eBay by setting up a professional eBay Store, a number of questions may have arisen that you would like clarified. For instance, why bother having one? How will it improve your overall usability? And is it relevant to my eBay activity? What are the benefits of having a professional eBay store? And which platform should I choose?
First an eBay store is very much like owning your very own ecommerce site whereby you offer all your products and services in one handy location, which may or may not be auctioning on eBay. The Store is provided with a unique URL, and all personable information from logos to outlines of your business ethics and policies are at hand, as well as allowing you the opportunity to create your very own eBay templates or eBay store design which aids in letting everyone know that you are a professional business from the moment they visit the store or find a listing.
This aids you by instilling confidence and trust and allows you to generate more sales just by opening doors to those buyers that would generally feel uncertain about buying on eBay. It also allows and encourages repeat business through brand recognition, through great customer service, a happy customer is a customer that will return, this permits you to build a following and encourage others to visit your eBay store.
Increasing your opportunity of success with an eBay template or an eBay store design will only ever help your cause, this is simply due to the fact that the first impression visitors get of your store is usually a lasting one, therefore it is vitally important to ensure that your eBay store reflects and says what you want it to say about you as a brand, setting from the outset a president that incorporate professionalism, trust and value. One must remember that there are many sellers on eBay and therefore a unique design and image is imperative as it helps stand out from competitors. For many customers trust plays a fundamental part in the buying experience therefore making sure your store has all the fundamentals of a trustworthy professional store is essential and a fantastic eBay template or eBay store design will only ever help aid that process.
Many an eBay Store suffer from the same fatal error, a lack of design, care and attention which leads them to reverting back to the eBay template designs offered that are generic, look inexpensive and could end up having a negative effect on searchers. By creating a brand identity through your very own eBay template or eBay store design that is both distinctive and trustworthy you are not only putting your business in positive light, but you are creating an experience whereby visitors are encouraged to develop an interest, return and buy from your eBay store.